Compliance
How LawLogic Operates in a Regulated Category
Legal claimant intake is one of the most heavily regulated areas of consumer outreach. Federal and state telemarketing law, healthcare privacy requirements, and tort-specific qualifying criteria all apply to the same conversation. Our partner firms can't afford to have claimants disqualified, dockets challenged, or matters compromised because intake didn't hold up. Neither can we.
Our Compliance Partners
Builtin,notboltedon.
Legal claimant intake sits at the intersection of federal telemarketing law, HIPAA, attorney advertising rules, and tort-specific qualification standards, and most of those apply to the same intake call. Firms in this space can't afford claimants getting disqualified or dockets challenged because intake didn't hold up under scrutiny. It happens. Compliance isn't the last step in our process. It's built into how we design campaigns, train staff, verify claimants, capture consent, and deliver signed cases.
TCPA audits
Our processes go through regular, independent TCPA compliance audits. LawLogic holds the iComply TCPA Compliance Seal.
Documented consent
For web submissions, TCPA consent is stored through TrustedForm. For telephone intake, verbal consent is recorded and retained as part of the intake record.
Identity verification
Every case goes through identity verification via TransUnion TrueValidate before delivery, flagging fraud, duplication, and inaccurate submissions before they reach a firm.
Intake team training
Our intake staff receive regular training on TCPA requirements, Do Not Call rules, consent documentation, campaign criteria, and claimant communications.
Healthcare privacy
All intake personnel who handle medical information complete HIPAA training and certification before working any intake call.
Campaign qualification
Each campaign is built around matter-specific qualification criteria. Our teams document what the participating firm needs, not just what's easy to capture.
Fair case distribution
Round-robin distribution assigns cases evenly. There's no mechanism for selecting by perceived case value.
Signed agreements
Where required, signed contingency fee agreements are completed as part of the intake process before delivery.
Industry accountability
LawLogic is a vetted member of the National Legal Vendor Association, committed to higher standards for transparency and ethical conduct across the industry.
Ongoing oversight
We maintain independent audits, internal QA, ongoing training, and in-house counsel to stay current as rules shift. We catch risk before it reaches a client.
Protection beyond intake
When a case is delivered, that's not the end of our responsibility. Marketing indemnification provisions give participating firms added protection against risks tied to advertising ethics, regulatory complaints, professional litigants, and compliance failures that originate upstream.
In legal marketing, results that can't withstand scrutiny aren't results.
How LawLogic Prevented $143,000 in Invalid Traffic in a Single Month
When LawLogic expanded into new verticals, working with unfamiliar publishers and media buyers introduced a new risk: fraudulent traffic that could compromise compliance and client trust. By integrating Anura's real-time fraud detection directly into our proprietary intake platform, we stopped a large-scale spoofing operation before it reached a single client — blocking over $143,000 in fraudulent traffic liability in the first month alone.
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Compliance Questions?
Talk to our compliance team about how we handle consent capture, traffic vetting, and documentation for your specific matter.